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Our Vision & Values


A leading provider for the collection of Social Housing rents and rechargeable repairs and non consumer credit related accounts.

Medina is certified ISO 9001:2008 compliant, please click here to view our certification.

Based in Epsom Surrey, Medina, was incorporated in 2005 to offer consultancy and a range of client driven collection services for non consumer credit overdue accounts, specifically Social Housing overdue rent accounts and Housing Benefit.

The team at Medina have over 30 years operational experience, a significant number of these in delivering services to large FTSE 250 companies, Central Government, Local Authorities and Not for Profit Organisations.

Medina understands the need in our economic environment for legislative compliance, transparency of service, protection of brand image and corporate reputation.

We do this by understanding the area in which you operate, allowing us to act as an extension of your organisation, to deliver a synergistic approach, allowing you to continue to govern your core business whilst we govern your debt.